Question 1

Do you support Minecraft Java Edition and Minecraft Bedrock Edition?

Accepted Answer

Yes, we support both Minecraft Java and Bedrock Edition. You can easily select your Minecraft server version during checkout, and your server will be automatically created for the version of Minecraft you select after checkout.

Question 2

Can I play a modpack on my server?

Accepted Answer

Yes, you can install thousands of modpacks with just a few clicks after you purchase your server. You can find a guide on how to do this here.

Question 3

Are your Minecraft servers online 24/7?

Accepted Answer

Yes, all of our Minecraft servers are designed to be online 24 hours a day 7 days a week. You do have full control over your server though, and you can make it offline or online anytime you want.

Question 4

Can I upgrade my server later on if I need more RAM?

Accepted Answer

Yes, you can upgrade your server and add more RAM to it at any time. We have a guide on upgrading the RAM on your Minecraft server.

Question 5

Can I transfer my existing server to SimpleGameHosting?

Accepted Answer

Yep! It's super easy to transfer your server. You can upload all your server files using SFTP, and if you need any assistance, feel free to reach out to our team via Live Chat.

Question 6

Do SimpleGameHosting servers have DDoS protection?

Accepted Answer

All of our servers have top-of-the-line DDoS protection to ensure as much uptime as possible for your Minecraft server.

Question 7

What hardware does SimpleGameHosting use?

Accepted Answer

We use a variety of hardware depending on the datacenter. We believe in full hardware transparency, so you can view all of your hardware here.

Question 8

Do you support modpacks, Bukkit, Spigot, Paper, PurPur, Forge, Fabric, or another Minecraft server software?

Accepted Answer

Yes, we support any Minecraft server software that you want to use, and our version installer has the following versions available for one-click installation: Vanilla, Forge, Fabric, Paper (Spigot/Bukkit), PurPur, Sponge, Bungeecord, Waterfall, Velocity, Mohist, Magma, 150+ Modpacks on CurseForge, FTB, Modrinth, and VoidsWrath.

Question 9

Can I add mods to my Minecraft server?

Accepted Answer

Yes, you can add any individual mods you want to your server. If you are playing a modpack, we have a one-click modpack installer to help you easily set them up. Uploading individual mods is super simple too though, and we have a complete guide on adding mods to your server.

Question 10

Can I install plugins on my Minecraft server?

Accepted Answer

Yep! We have full plugin support, and you can easily add plugins to your server. complete guide on getting plugins that will help you if you have any issues.

Question 11

How much storage do SimpleGameHosting servers have?

Accepted Answer

All of our servers have unlimited storage in regards to files related to running your Minecraft server.

Question 12

What locations do we have for SimpleGameHosting servers?

Accepted Answer

We have locations all around the world. Currently, we have 8 datacenters for you to choose from when configuring your server. We are always looking for and adding in new locations to better serve customers around the world. Arlington Virginia, Miami Florida, Dallas Texas, San Jose California, Hillsboro Oregon, Amsterdam Netherlands, Gravelines France, Sydney Australia.

Question 13

How can I get support for my server?

Accepted Answer

The best way to get support is reach out to our expert Live Chat team using the “Chat Now” or “Leave a message” button in the bottom right of the chat.

Question 14

Does SimpleGameHosting offer sub-domains for its servers?

Accepted Answer

Yes, SimpleGameHosting offers a free sub-domain for every server we host. That means you don't have to worry about remembering numbers to join your server, just a simple and easy to remember sub-domain that you create. For example, you could have yourdomain.sgh.gg or yourdomain.simpleminecrafthosting.com as the IP address to join your server instead of 192.168.1.1.

Question 15

How can I access the control panel to manage my server?

Accepted Answer

Once you purchase your server, be on the lookout for an “Account Created” email. This email will have a “Setup Your Account” button. Click this to setup a password and access the game control panel. If you already have an account you can login at https://panel.simplegamehosting.com.We also have a complete guide on accessing the server control panel if you need additional help or have questions.

Question 16

How can I add plugins to my Minecraft server?

Accepted Answer

Once you have the Paper or PurPur Minecraft server version set, restart your server. You will then have a “plugins” folder in the “File Manager” tab on the game panel. Plugins can be added to this folder. Be sure to check out the complete guide on adding plugins to your server to ensure the server version is correct and that your plugins will work no matter what!

Question 17

How can I add my world to the Minecraft server?

Accepted Answer

You can add any world that you want to your Minecraft server. Just use our complete guide on importing your world to SimpleGameHosting, and your world will be on the server in no time!

Question 18

Can I get additional ports for my Minecraft server?

Accepted Answer

Yes! Just reach out via Live Chat or open and ticket, and we can provide you with an additional port for your Minecraft server.

Question 19

How can I change my server location?

Accepted Answer

Change your location is super easy. Just reach out to our support team, and we can transfer to any of our datacenters around the world from the existing one that was chosen during checkout.

Question 20

How do I install modpacks on my Minecraft server?

Accepted Answer

We have a one-click modpack installer that lets you access thousands of modpacks. This is found in the game panel after you purchase your server. If you have any questions or want to ensure your modpack is installed correctly, check out our complete guide on setting up modpacks on your Minecraft server.

Question 21

How do I add Forge or Fabric mods to my Minecraft server?

Accepted Answer

You can select the latest version or Forge or Fabric during checkout. However, if you want to get a different version, that is super simple as well. After you have purchased your server, login to the game panel. Then, click the “Versions” tab. From there, you can select Forge or Fabric depending on which you want. Locate the version you want, click the install button, confirm the installation, and restart your server. We have dedicated guides on adding mods to your server as well as installing Forge and Fabric as well.

Question 22

Where do I find the IP address of my Minecraft server?

Accepted Answer

The IP address is on the “Console” tab in the game panel. On that tab, the IP is in the top-left. It will be in a “192.168.134.198:25742” format. Copy this entire string and paste it into the “Server Address” in Minecraft to join. On Bedrock Edition, the “IP Address” is the first part of this string. In the example above, the IP is “192.168.134.198” and the port is “25742”.

Question 23

Do I need to port forward for my Minecraft server?

Accepted Answer

Nope! The best thing about hosting with SimpleGameHosting is we take care of port forwarding, DDoS Protection, and the server's hardware for you. All you need to do is customize the server and play Minecraft!

Question 24

When will Hytale server hosting be available?

Accepted Answer

We're preparing our infrastructure to support Hytale servers from day one. Sign up for our Hytale launch notifications to be the first to know when hosting becomes available.

Question 25

What RAM do I need for a Hytale server?

Accepted Answer

Hytale servers require a minimum of 6GB RAM for optimal performance. For larger communities or servers with more players, we recommend 8GB or higher. Check out our Hytale pricing page to see all available plans.

Question 26

How do I switch my server from Minecraft to Hytale?

Accepted Answer

Switching between games is easy with our Multi-Game Support feature. From the game panel, you can switch your server instance between supported games. Your Minecraft worlds and configurations will be preserved when you switch, so you can always switch back.

Question 27

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards (Visa, Mastercard, American Express, etc.) and PayPal.

Question 28

What is your refund policy?

Accepted Answer

We have a 7 day no questions asked money-back guarantee after your first purchase. You can view our full refund policy here.

Question 29

How do I cancel my Minecraft server?

Accepted Answer

Canceling your server is simple. Here is a quick guide on how to do it!

Question 30

What happens if I do not pay on time?

Accepted Answer

Your server will become suspended when a payment is missed. You will have 7 days from this point to make a payment and unsuspend the server. It will go offline and no longer be joinable during these 7 days. Paying your invoice unsuspends the server immediately allowing it to be started again. After 7 days, your server is terminated, and all files are permanently deleted.

Question 31

How long does it take to setup the server after purchase?

Accepted Answer

Our Minecraft servers deploy instantly after purchase. You can access your server by making an account using the “Account Created” email. If you do not receive the Account Created email, check your spam folder. If you cannot find the email even in your spam folder, reach out to our support team, and we get things solved for you!

Frequently Asked Questions (FAQs)

Pre-Sale Questions

Managing Your Minecraft Server

Managing Your Hytale Server

Billing Questions

How much RAM does your server need?

What kind of server are you running?

How many players will be online at once?

How heavy is the modpack?

Have More Questions?

Frequently Asked Questions (FAQs)

Pre-Sale Questions

Managing Your Minecraft Server

Managing Your Hytale Server

Billing Questions

How much RAM does your server need?

What kind of server are you running?

How many players will be online at once?

How heavy is the modpack?

Have More Questions?

Frequently Asked Questions (FAQs)

Pre-Sale Questions

Do you support Minecraft Java Edition and Minecraft Bedrock Edition?

Can I play a modpack on my server?

Are your Minecraft servers online 24/7?

Can I upgrade my server later on if I need more RAM?

Can I transfer my existing server to SimpleGameHosting?

Do SimpleGameHosting servers have DDoS protection?

What hardware does SimpleGameHosting use?

Do you support modpacks, Bukkit, Spigot, Paper, PurPur Forge, Fabric, or another Minecraft server software?

Can I add mods to my Minecraft server?

Can I install plugins on my Minecraft server?

How much storage do SimpleGameHosting servers have?

What locations do we have for SimpleGameHosting servers?

How can I get support for my server?

Does SimpleGameHosting offer sub-domains for its servers?

Managing Your Minecraft Server

How can I access the control panel to manage my server?

How can I add plugins to my Minecraft server?

How can I add my world to the Minecraft server?

Can I get additional ports for my Minecraft server?

How can I change my server location?

How do I install modpacks on my Minecraft server?

How do I add Forge or Fabric mods to my Minecraft server?

Where do I find the IP address for my Minecraft server?

Do I need to port forward for my Minecraft server?

Managing Your Hytale Server

When will Hytale server hosting be available?

What RAM do I need for a Hytale server?

How do I switch my server from Minecraft to Hytale?

Billing Questions

What payment methods do you accept?

What is your refund policy?

How do I cancel my Minecraft server?

What happens if I do not pay on time?

How long does it take to setup the server after purchase?

What kind of server are you running?

How many players will be online at once?

How heavy is the modpack?

Have More Questions?

Frequently Asked Questions (FAQs)

Pre-Sale Questions

Do you support Minecraft Java Edition and Minecraft Bedrock Edition?

Can I play a modpack on my server?

Are your Minecraft servers online 24/7?

Can I upgrade my server later on if I need more RAM?

Can I transfer my existing server to SimpleGameHosting?

Do SimpleGameHosting servers have DDoS protection?

What hardware does SimpleGameHosting use?

Do you support modpacks, Bukkit, Spigot, Paper, PurPur Forge, Fabric, or another Minecraft server software?

Can I add mods to my Minecraft server?

Can I install plugins on my Minecraft server?

How much storage do SimpleGameHosting servers have?

What locations do we have for SimpleGameHosting servers?

How can I get support for my server?

Does SimpleGameHosting offer sub-domains for its servers?

Managing Your Minecraft Server

How can I access the control panel to manage my server?

How can I add plugins to my Minecraft server?

How can I add my world to the Minecraft server?

Can I get additional ports for my Minecraft server?

How can I change my server location?

How do I install modpacks on my Minecraft server?

How do I add Forge or Fabric mods to my Minecraft server?

Where do I find the IP address for my Minecraft server?

Do I need to port forward for my Minecraft server?

Managing Your Hytale Server

When will Hytale server hosting be available?

What RAM do I need for a Hytale server?

How do I switch my server from Minecraft to Hytale?

Billing Questions

What payment methods do you accept?

What is your refund policy?

How do I cancel my Minecraft server?

What happens if I do not pay on time?

How long does it take to setup the server after purchase?

What kind of server are you running?

How many players will be online at once?

How heavy is the modpack?

Have More Questions?