Privacy Policy

Last updated: May 30, 2023

Simple Game Hosting LLC ("SimpleGameHosting", "we", "us", or "our") operates the website SimpleGameHosting.com (the "Site") which hosts gaming servers (the “Services”). This Privacy Policy describes our practices regarding the collection, storge, use, sharing, and disclosure of personal information we process through our Site and the services we provide.

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@simplegamehosting.com.

1. Information We Collect

We collect personal information that you voluntarily provide when you register an account, purchase a Service, or otherwise interact with our Site. The types of personal information we process may include:

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe or PayPal. You may find Stripe’s privacy notice link(s) here: https://stripe.com/privacy. You may find PayPal’s privacy notice link(s) here: https://www.paypal.com/us/legalhub/privacy-full. 

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

2. How We Use Your Information

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3.   Legal Bases for Processing Your Information

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

4. Third-Party Data Sharing

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

We also may need to share your personal information in the following situations:

5. Our Stance on Third-Party Websites

The Services may direct you to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

7. Social Logins

Our Services may offer you the ability to register and log in using your third-party social media account details (like your Facebook,Twitter, or other logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. International Transfer of Information

Servers for our services are located around the world. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in the countries in which our Services are located.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

9. Information Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Data can be kept indefinitely for marketing purposes, keeping your account active, or other purposes unless you specific your data be deleted.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. Privacy Rights

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us.

We will consider and act upon any request in accordance with applicable data protection laws.

 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

If you have questions or comments about your privacy rights, you may email us at admin@simplegamehosting.com.

11. Do Not Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. California Residents' Specific Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

    (1) every individual who is in the State of California for other than a temporary or transitory purpose and

    (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

 

YES

 

B. Personal information categories listed in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

 

YES

 

C. Protected classification characteristics under California or federal law

Gender and date of birth

 

YES

 

D. Commercial information

Transaction information, purchase history, financial details, and payment information

 

NO

 

E. Biometric information

Fingerprints and voiceprints

 

NO

 

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

 

YES

 

G. Geolocation data

Device location

 

YES

 

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

 

NO

 

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

 

YES

 

J. Education Information

Student records and directory information

 

NO

 

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

 

YES

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

How do we use and share your personal information?

Simple Game Hosting LLC collects and shares your personal information through:

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at admin@simplegamehosting.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

Simple Game Hosting LLC has not sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Simple Game Hosting LLC has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found in this privacy policy.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

To exercise these rights, you can contact us by email at admin@simplegamehosting.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

13. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. In addition, SimpleGameHosting uses standard security protocols and mechanisms to facilitate the exchange and the transmission of sensitive data, such as credit card details. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted. Your continued use of our Site or services after the changes have been made constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions or comments about this notice, you may email us at admin@simplegamehosting.com.

16. Review, Update, or Delete Collected Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us to do so via logging into your account.

17. Relevant Policies & Data Processing Agreements

The following is a list of some of the vendors and companies we work with along with their Privacy Policies and Data Processing Agreements. Not all vendors and service providers are included for various reasons. These agreements may or may not be relevant to you using our website or Services, and the links and their contents are subject to change. We cannot control changes to these vendor’s policies nor do we guarantee compliance with them. We are providing them to you in the goal of full transparency.

Mailchimp

Privacy Policy: https://www.intuit.com/privacy/statement/ 

Data Agreement: https://mailchimp.com/legal/data-processing-addendum/ 

LiveChat

Privacy Policy: https://www.livechat.com/legal/privacy-policy/ 

Data Agreement: https://www.livechat.com/legal/data-processing-addendum/ 

Stripe

Privacy Policy: https://stripe.com/privacy 

Data Agreement: https://stripe.com/legal/dpa 

PayPal

Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full 

Data Agreement: https://www.paypal.com/legalhub/data-protection 

Google

Privacy Policy: https://policies.google.com/privacy

Google AdWords

Privacy Policy: https://policies.google.com/privacy 

Data Agreement: https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20200816.html 

Google Analytics

Privacy Policy: https://policies.google.com/privacy 

Data Agreement: https://support.google.com/analytics/answer/3379636 

Google Search Console

Privacy Policy: https://policies.google.com/privacy

Facebook

Privacy Policy: https://www.facebook.com/privacy/policy/ 

Data Agreement: https://www.facebook.com/legal/Workplace_GDPR_Addendum 

Twitter

Privacy Policy: https://twitter.com/en/privacy 

Data Agreement: https://privacy.twitter.com/en/for-our-partners/global-dpa 

TikTok

Privacy Policy: https://www.tiktok.com/legal/page/us/privacy-policy/en 

Data Agreement: https://ads.tiktok.com/i18n/official/article?aid=893639991572679936 

Instagram

Privacy Policy: https://help.instagram.com/155833707900388 

Data Agreement: https://help.instagram.com/2000935033561463 

YouTube

Privacy Policy: https://policies.google.com/privacy 

Data Agreement: https://www.youtube.com/t/terms_dataprocessing 

Bing

Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement 

Data Agreement: https://about.ads.microsoft.com/en-us/resources/policies/microsoft-advertising-agreement 

OVH

Privacy Policy: https://us.ovhcloud.com/legal/privacy-policy/ 

Data Agreement: https://us.ovhcloud.com/legal/data-processing-agreement/ 

Vercel

Privacy Policy: https://vercel.com/legal/privacy-policy 

Data Agreement: https://vercel.com/legal/dpa 

WHMCS

Privacy Policy: https://www.whmcs.com/privacy-policy/